Customer Satisfaction Measurement

Our services are supplemented with studies of the satisfaction levels of individual customers within the scope of quality evaluations. Apart from the extracted survey and research information, we develop metrics for process control and offer consulting services for process optimisation and the development of quality management systems.

Customers

MVG

MVG München

VAG

VAG Verkehrs-Aktiengesellschaft

Salzburg AG

Salzburg AG

PB Consult GmbH

Rothenburger Straße 5

90443 Nuremberg

T +49 (911) 322 39 0

E info@pbconsult.de

Mobility Management

Transport Planning

Traffic Engineering

Mobility Research

Surveys

Quality Measurement

Dialogue

Public Transport

Public Space

Operation

Vision

Team

Network

Careers
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