Q-Barometer starts in its anniversary year with record participation1. September 2020
Q-Barometer starts in its anniversary year with record participation
The benchmark study developed by PB CONSULT to measure the service quality of transport companies from Germany, Austria and Switzerland will enter its tenth year this autumn. We are very pleased to be able to announce a record number of participants for this small anniversary. In addition to proven regular customers, we were able to reactivate two transport companies for the new 2020 survey (MoBiel Bielefeld, Stadtwerke Münster) and win four new transport companies (STWAB Aschaffenburg, EVAG Erfurt, HAVAG Halle and TüBus Tübingen). With a total number of 13 transport companies, we can thus demonstrate nationwide comparability between transport companies in the German-speaking countries.